Introduction: We are a Limited Company registered in Malaysia (E Cookware Group Sdn Bhd). Our information is disclosed as follows:
The information we collect: We collect information from you directly. When you register on our website or you buy anything from us we will ask for some or all of the following information: name, email, phone no, full shipping and billing address including the postcode. We also record your password and IP address and if you finalize your purchase with us we will ask for your credit card information: this will be collected by a third party payment gateway (and we do not see this).
How we use the information we collect: When you browse our Website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: with your permission, we may send you emails about our Website, new products, and other updates.
Security measures: To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Shopify: Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment information: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Website and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Cookies: Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held. Persistent for 30 minutes from the last visit; used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held. Expires midnight (relative to the visitor) of the next day; counts the number of visits to a store by a single customer.
_cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
_storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
_PREF. Persistent for a very short period. Set by Google; tracks who visits the store and from where
Age of consent: By using this site, you represent that you are at least the age of majority in your country or territory of residence, or that you are the age of majority in your country or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.
Questions or comments? If you have any queries just drop us an email at email@example.com we will be happy to help you!